root-cause-analysis

Root Cause Analysis

Table of Contents

• Overview
• When to Use
• Quick Start
• Reference Guides
• Best Practices

Overview

Root cause analysis (RCA) identifies underlying reasons for failures, enabling permanent solutions rather than temporary fixes.

When to Use

• Production incidents
• Customer-impacting issues
• Repeated problems
• Unexpected failures
• Performance degradation

Quick Start

Minimal working example:

Example: Website Down
 
Symptom: Website returned 503 Service Unavailable
 
Why 1: Why was website down?

Reference Guides

Detailed implementations in the references/ directory:

Best Practices

✅ DO

• Follow established patterns and conventions
• Write clean, maintainable code
• Add appropriate documentation
• Test thoroughly before deploying

❌ DON'T

• Skip testing or validation
• Ignore error handling
• Hard-code configuration values