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Security
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Pass3 providerslatest audit Aug 27, 2026
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This skill provides a structured workflow for configuring Incident Service Level Agreements (SLA) in Salesforce Service Cloud. It follows a secure, sequential process that includes environment checks, user confirmation before mutation, and verification steps. All operations are conducted through a Salesforce-hosted Headless-360 MCP server using authenticated sessions, ensuring that no credentials or sensitive org identifiers are handled directly by the skill.
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