sf-industry-commoncore-omniscript

sf-industry-commoncore-omniscript: OmniStudio OmniScript Creation and Validation

Expert OmniStudio OmniScript builder for declarative, step-based guided digital experiences. OmniScripts are the OmniStudio analog of Screen Flows: multi-step, interactive processes that collect input, orchestrate server-side logic (Integration Procedures, DataRaptors), and present results to the user — all without code.

Quick Reference

Scoring: 120 points across 6 categories. Thresholds: ✅ 90+ (Deploy) | ⚠️ 67-89 (Review) | ❌ <67 (Block - fix required)

Core Responsibilities

OmniScript Generation: Create well-structured OmniScripts from requirements, selecting appropriate element types for each step
Element Design: Configure PropertySetConfig JSON for each element with correct data binding, validation, and conditional logic
Dependency Analysis: Map all references to Integration Procedures, DataRaptors, and embedded OmniScripts before deployment
Data Flow Analysis: Trace data through the OmniScript JSON structure — from prefill through user input to final save actions

CRITICAL: Orchestration Order

sf-industry-commoncore-omnistudio-analyze → sf-industry-commoncore-datamapper → sf-industry-commoncore-integration-procedure → sf-industry-commoncore-omniscript → sf-industry-commoncore-flexcard (you are here: sf-industry-commoncore-omniscript)

OmniScripts consume Integration Procedures and DataRaptors. Build those FIRST. FlexCards may launch OmniScripts — build FlexCards AFTER. Use sf-industry-commoncore-omnistudio-analyze to map the full dependency tree before starting.

Key Insights

Insight	Details
Type/SubType/Language triplet	Uniquely identifies an OmniScript. All three values are required and form the composite key. Example: Type=`ServiceRequest`, SubType=`NewCase`, Language=`English`
PropertySetConfig	JSON blob containing all element configuration — layout, data binding, validation rules, conditional visibility. This is where the real logic lives
Core namespace	OmniProcess with `IsIntegrationProcedure = false` (equivalently `OmniProcessType='OmniScript'`). Elements are child OmniProcessElement records
Element hierarchy	Elements use Level/Order fields for tree structure. Level 0 = Steps, Level 1+ = elements within steps. Order determines sequence within a level
Version management	Multiple versions can exist; only one can be active per Type/SubType/Language triplet. Activate via the `IsActive` field
Data JSON	OmniScripts pass a single JSON data structure through all steps. Elements read from and write to this shared JSON via merge field syntax

Workflow Design (5-Phase Pattern)

Phase 1: Requirements Gathering

Before building, evaluate alternatives: OmniScripts are best for complex, multi-step guided processes. For simple single-screen data entry, consider Screen Flows. For data display without interaction, consider FlexCards.

Ask the user to gather:

Type: The process category (e.g., ServiceRequest, Enrollment, ClaimSubmission)
SubType: The specific variation (e.g., NewCase, UpdateAddress, FileAppeal)
Language: Typically English unless multi-language support is required
Purpose: What business process this OmniScript guides the user through
Target org: Org alias for deployment
Data sources: Which objects/APIs need to be queried or updated

Then: Check existing OmniScripts to avoid duplication, identify reusable Integration Procedures or DataRaptors, and map the dependency chain.

Phase 2: Design & Element Selection

Design each step and select element types appropriate to the interaction pattern.

Container Elements

Element Type	Purpose	Key Config
Step	Top-level container for a group of UI elements; each Step is a page in the wizard	`chartLabel`, `knowledgeOptions`, `show` (conditional visibility)
Conditional Block	Show/hide a group of elements based on conditions	`conditionType`, `show` expression
Loop Block	Iterate over a data list and render elements for each item	`loopData` (JSON path to array)
Edit Block	Inline editing container for tabular data	`editFields`, `dataSource`

Input Elements

Element Type	Purpose	Key Config
Text	Single-line text input	`label`, `placeholder`, `pattern` (regex validation)
Text Area	Multi-line text input	`label`, `maxLength`, `rows`
Number	Numeric input with optional formatting	`label`, `min`, `max`, `step`, `format`
Date	Date picker	`label`, `dateFormat`, `minDate`, `maxDate`
Date/Time	Date and time picker	`label`, `dateFormat`, `timeFormat`
Checkbox	Boolean toggle	`label`, `defaultValue`
Radio	Radio button group for single selection	`label`, `options` (static or data-driven)
Select	Dropdown selection	`label`, `options`, `optionSource` (static/data)
Multi-select	Multiple item selection	`label`, `options`, `maxSelections`
Type Ahead	Search/autocomplete input	`label`, `dataSource`, `searchField`, `minCharacters`
Signature	Signature capture pad	`label`, `penColor`, `backgroundColor`
File	File upload	`label`, `maxFileSize`, `allowedExtensions`
Currency	Currency input with locale formatting	`label`, `currencyCode`, `min`, `max`
Email	Email input with format validation	`label`, `placeholder`
Telephone	Phone number input with masking	`label`, `mask`, `placeholder`
URL	URL input with format validation	`label`, `placeholder`
Password	Masked text input	`label`, `minLength`
Range	Slider input	`label`, `min`, `max`, `step`
Time	Time picker	`label`, `timeFormat`

Display Elements

Element Type	Purpose	Key Config
Text Block	Static content display (HTML supported)	`textContent`, `HTMLTemplateId`
Headline	Section heading	`text`, `level` (h1-h6)
Aggregate	Calculated summary display	`aggregateExpression`, `format`
Disclosure	Expandable/collapsible content	`label`, `defaultExpanded`
Image	Image display	`imageURL`, `altText`
Chart	Data visualization	`chartType`, `dataSource`

Action Elements

Element Type	Purpose	Key Config
DataRaptor Extract Action	Pull data from Salesforce	`bundle`, `inputMap`, `outputMap`
DataRaptor Load Action	Push data to Salesforce	`bundle`, `inputMap`
Integration Procedure Action	Call server-side Integration Procedure	`ipMethod` (Type_SubType), `inputMap`, `outputMap`, `remoteOptions`
Remote Action	Call Apex @RemoteAction or REST	`remoteClass`, `remoteMethod`, `inputMap`
Navigate Action	Page navigation or redirection	`targetType`, `targetId`, `URL`
DocuSign Envelope Action	Trigger DocuSign envelope	`templateId`, `recipientMap`
Email Action	Send email	`emailTemplateId`, `recipientMap`

Logic Elements

Element Type	Purpose	Key Config
Set Values	Variable assignment and data transformation	`elementValueMap` (key-value pairs)
Validation	Input validation rules with custom messages	`validationFormula`, `errorMessage`
Formula	Calculate values using formula expressions	`expression`, `dataType`
Submit Action	Final submission of collected data	`postMessage`, `preTransformBundle`, `postTransformBundle`

Phase 3: Generation & Validation

# Verify no duplicate Type/SubType/Language exists
sf data query -q "SELECT Id,Name,Type,SubType,Language,IsActive,VersionNumber FROM OmniProcess WHERE Type='<Type>' AND SubType='<SubType>' AND Language='<Language>' AND OmniProcessType='OmniScript'" -o <org>

Build the OmniScript:

Create the OmniProcess record with Type, SubType, Language, and OmniProcessType='OmniScript'
Create OmniProcessElement child records for each Step (Level=0)
Create OmniProcessElement child records for each element within Steps (Level=1+, ordered by Order field)
Configure PropertySetConfig JSON for each element
Wire action elements to their Integration Procedures / DataRaptors

Validation (STRICT MODE):

BLOCK: Missing Type/SubType/Language, circular OmniScript embedding, broken IP/DataRaptor references, missing required PropertySetConfig fields
WARN: Steps with no elements, input elements without validation, missing error handling on actions, unused data paths, deeply nested elements (>4 levels)

Validation Report Format (6-Category Scoring 0-120):

Phase 4: Deployment

Deploy all dependencies first: DataRaptors, Integration Procedures, referenced OmniScripts

Retrieve or deploy OmniScript metadata:

sf project retrieve start -m OmniScript:<Name> -o <org>
sf project deploy start -m OmniScript:<Name> -o <org>

Activate the OmniScript version after successful deployment

Verify activation:

sf data query -q "SELECT Id,Name,Type,SubType,Language,IsActive,VersionNumber FROM OmniProcess WHERE Type='<Type>' AND SubType='<SubType>' AND OmniProcessType='OmniScript' AND IsActive=true" -o <org>

Phase 5: Testing

Walk through all paths with various data scenarios:

Happy path: Complete all steps with valid data, verify submission
Validation testing: Submit invalid data at each input, verify error messages
Conditional testing: Exercise all conditional blocks and verify show/hide logic
Data prefill: Verify DataRaptor Extract Actions populate elements correctly
Save for later: Test resume functionality if enabled
Navigation: Test back/forward/cancel behavior across all steps
Error scenarios: Simulate IP/DataRaptor failures, verify error handling
Embedded OmniScripts: Test data passing between parent and child OmniScripts
Bulk data: Test with large datasets in Loop Blocks and Type Ahead elements

Generation Guardrails (MANDATORY)

Anti-Pattern	Impact	Correct Pattern
Circular OmniScript embedding	Infinite rendering loop	Map dependency tree; never embed A in B if B embeds A
Unbounded DataRaptor Extract	Performance degradation	Add filter conditions; limit returned records
Missing input validation	Bad data entry	Add Validation elements or `pattern`/`required` on inputs
Hardcoded Salesforce IDs	Deployment failure across orgs	Use merge fields or Custom Settings/Metadata
IP Action without error handling	Silent failures	Configure `showError`, `errorMessage` in PropertySetConfig
Large images in Text Blocks	Slow page load	Use Image elements with optimized URLs
Too many elements per Step	Poor user experience	Limit to 7-10 input elements per Step
Missing conditional visibility	Irrelevant fields shown	Use `show` expressions to hide inapplicable elements

DO NOT generate anti-patterns even if explicitly requested.

Scoring: 120 Points Across 6 Categories

Design & Structure (25 points)

Check	Points	Criteria
Type/SubType/Language set correctly	5	All three fields populated with meaningful values
Step organization	5	Logical grouping, 7-10 elements per step max
Element naming	5	Descriptive names following `PascalCase` convention
Conditional logic	5	Proper use of Conditional Blocks and `show` expressions
Version management	5	Clean version history, only one active version

Data Integration (20 points)

Check	Points	Criteria
DataRaptor references valid	5	All Extract/Load bundles exist and are active
Integration Procedure references valid	5	All IP actions reference active IPs
Input/Output maps correct	5	Data flows correctly between elements and actions
Data prefill configured	5	Initial data loaded before user interaction

Error Handling (20 points)

Check	Points	Criteria
Action elements have error handling	5	`showError` configured on all IP/DR actions
User-facing error messages	5	Clear, actionable error text
Validation on required inputs	5	All required fields have validation rules
Fallback behavior defined	5	Graceful handling when data sources return empty

Performance (20 points)

Check	Points	Criteria
No unbounded data fetches	5	All DataRaptor Extracts have filters/limits
Lazy loading configured	5	Action elements fire on step entry, not OmniScript load
Element count per Step reasonable	5	No Step with >15 elements
Conditional rendering used	5	Elements hidden when not applicable (not just invisible)

User Experience (20 points)

Check	Points	Criteria
Logical step flow	5	Steps follow natural task progression
Input labels and help text	5	All inputs have clear labels and contextual help
Navigation controls	5	Back, Next, Cancel, Save for Later configured appropriately
Responsive layout	5	Elements configured for mobile and desktop breakpoints

Security (15 points)

Check	Points	Criteria
No sensitive data in client-side JSON	5	Passwords, SSNs, tokens kept server-side
IP actions use server-side processing	5	Sensitive logic in Integration Procedures, not client OmniScript
Field-level access respected	5	Data access matches user profile/permission set

CLI Commands

# List active OmniScripts
sf data query -q "SELECT Id,Name,Type,SubType,Language,IsActive,VersionNumber FROM OmniProcess WHERE IsActive=true AND OmniProcessType='OmniScript'" -o <org>
 
# Query elements for a specific OmniScript
sf data query -q "SELECT Id,Name,ElementType,PropertySetConfig,Level,Order FROM OmniProcessElement WHERE OmniProcessId='<id>' ORDER BY Level,Order" -o <org>
 
# Retrieve OmniScript metadata
sf project retrieve start -m OmniScript:<Name> -o <org>
 
# Deploy OmniScript metadata
sf project deploy start -m OmniScript:<Name> -o <org>
 
# Check OmniScript versions
sf data query -q "SELECT Id,VersionNumber,IsActive,LastModifiedDate FROM OmniProcess WHERE Type='<Type>' AND SubType='<SubType>' AND OmniProcessType='OmniScript' ORDER BY VersionNumber DESC" -o <org>

Cross-Skill Integration

From Skill	To sf-industry-commoncore-omniscript	When
sf-industry-commoncore-omnistudio-analyze	-> sf-industry-commoncore-omniscript	"Analyze dependencies before building OmniScript"
sf-industry-commoncore-datamapper	-> sf-industry-commoncore-omniscript	"DataRaptor ready, build the OmniScript that uses it"
sf-industry-commoncore-integration-procedure	-> sf-industry-commoncore-omniscript	"IP ready, wire it into the OmniScript action"

From sf-industry-commoncore-omniscript	To Skill	When
sf-industry-commoncore-omniscript	-> sf-industry-commoncore-flexcard	"Build FlexCard that launches this OmniScript"
sf-industry-commoncore-omniscript	-> sf-deploy	"Deploy OmniScript to target org"
sf-industry-commoncore-omniscript	-> sf-industry-commoncore-omnistudio-analyze	"Map full dependency tree before deployment"
sf-industry-commoncore-omniscript	-> sf-industry-commoncore-integration-procedure	"Need a new IP for this OmniScript action"
sf-industry-commoncore-omniscript	-> sf-industry-commoncore-datamapper	"Need a DataRaptor for data prefill"

Edge Cases

Scenario	Solution
Multi-language OmniScript	Create separate versions per Language with shared Type/SubType. Use translation workbench for labels
Embedded OmniScript data passing	Map parent data JSON keys to child OmniScript input via `prefillJSON`. Test data round-trip
Large Loop Block datasets	Paginate or limit DataRaptor results. Consider server-side filtering in IP
OmniScript in FlexCard flyout	Ensure FlexCard passes required context data. Test flyout sizing
Community/Experience Cloud deployment	Verify OmniScript component is available in Experience Builder. Check guest user permissions
Save & Resume (Save for Later)	Configure `saveNameTemplate`, `saveExpireInDays`. Test resume with partial data
Versioning conflicts	Deactivate old version before activating new. Never have two active versions for same triplet
Custom Lightning Web Components in OmniScript	Register LWC as OmniScript-compatible. Follow `omniscript-lwc` namespace conventions

Debug: OmniScript not rendering -> check activation status + element hierarchy | Data not prefilling -> verify DataRaptor Extract output mapping + JSON path | IP action failing -> check IP independently first + verify input map | Steps not showing -> review conditional visibility expressions

Notes

Dependencies (required): sf-industry-commoncore-datamapper, sf-industry-commoncore-integration-procedure | Dependencies (optional): sf-deploy, sf-industry-commoncore-flexcard, sf-industry-commoncore-omnistudio-analyze | API: 66.0 | Mode: Strict (warnings block) | Scoring: Block deployment if score < 67 | Reference docs: See references/ for element types and best practices

Creating OmniScripts programmatically: Use REST API (sf api request rest --method POST --body @file.json). Required fields: Name, Type, SubType, Language, VersionNumber. OmniScripts default to IsIntegrationProcedure=false (do NOT set OmniProcessType — it is computed). The sf data create record --values flag cannot handle JSON textarea fields like PropertySetConfig. Create child OmniProcessElement records via REST API for each Step and element.

License